Troubleshooting

********SERVICE ADVISORY**** THERE IS AN ISSUE WITH LOADING LISTINGS FOR PEOPLE WHO WERE GIVEN FREE PREMIUM MEMBERSHIP. WE ARE WORKING ON FIXING THIS!**********

If you are haven’t gotten your Activation Email, first check your spam folder. If it is not there, send an email to support@jeomark.com.

If you can’t see the listing you just loaded, pull down on the screen and release to reload the newest listings.

Images are blurry – Check to see if the WiFi and/or Cell signal is weak. Some of the images are from large files which may take some time to load.

Property icons are not showing up on the map – This is usually due to a poor WiFi and/or Cell signal.

If you are looking up a town or city in Connecticut in the Search function, spell out the state name instead of using the CT abbreviation. The search engine will interpret CT as Court.

In some instances, if you have both QuantumListing and Adobe Acrobat installed, PDFs automatically load as images in your e mail, rather than PDF documents that you can load into QuantumListing. So, if you want to add a PDF from your e mail into the QuantumListing app so you can add it to a listing, try temporarily uninstalling Adobe Acrobat.

Let us know if you have any other issues by sending an email to support@jeomark.com.

 

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